Draft policy — subject to approval by Admission Brother.
Refund & cancellation policy
Last updated: 11/11/2026
This policy covers payments made to Admission Brother on this platform. It does not cover college fees, hostel fees or government / application fees — those are paid directly to the college or authority and follow their own refund rules.
1. Admission Pack
- Full refund if you cancel within 7 days of payment and before our counsellor has started work on your case (first counselling call or college list).
- After work has started, the fee is not refundable, because the counselling time and work have already been given.
- Full refund if we are unable to provide the service you paid for.
- We never promise admission. Not getting a particular college, branch or seat is not a reason for refund, as the decision belongs to the college or admitting authority.
2. Form Filling Service
- Full refund if you cancel before we start filling the form.
- Once a form has been filled or submitted, the fee is not refundable.
- Full refund if a form could not be submitted because of our mistake. If it could not be submitted because of wrong or missing information or documents from your side, or a closed portal or deadline, no refund is due.
- Government, university or college application fees paid through the form are not refunded by us.
3. Tutoring courses
- Full refund if you cancel at least 48 hours before the batch starts.
- If you cancel after the batch starts but before the second class, you get a refund of the fee minus the value of classes already held.
- No refund after the second class of the batch.
- If we cancel or postpone a batch and you do not want the new dates, you get a full refund.
- Access to class links and recordings ends when a refund is made.
4. How to ask for a refund
Send your name, registered mobile number and invoice number on WhatsApp to our team or by email to support@admissionbrother.com. We reply within 3 working days.
5. How refunds are paid
- Approved refunds are made to the original payment method through Razorpay, usually within 5–7 working days of approval. Your bank may take a few more days to show it.
- A credit note is issued against the GST invoice for every refund.
- We do not give refunds in cash.
6. Payment problems
If money is deducted but the payment is shown as failed, it is usually returned automatically by your bank or Razorpay within 5–7 working days. If not, contact us with the payment details and we will help.